Privacy Policy

Effective Date: December 10, 2024
Last Updated: December 10, 2024

Legatsy Digital Marketing Agency (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). Please read this policy carefully to understand our practices regarding your information.

1. Accountability

We take responsibility for the personal information under our control and have appointed a Privacy Officer to oversee compliance with this Privacy Policy and PIPEDA. If you have any questions, concerns, or complaints about our privacy practices, please contact our Privacy Officer using the information in the Contact Us section below.

2. Information We Collect

We may collect the following types of information from you:

a. Personal Information You Provide Voluntarily

When you interact with our website, we may collect personal information that you provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Business name
  • Message content or inquiry details

This information is collected when you fill out contact forms, request information, or engage with other features on our website.

b. Information Collected Automatically

When you access our website, we may automatically collect certain information, such as:

  • IP address
  • Browser type
  • Operating system
  • Referring/exit pages
  • Date and time of visit
  • Clickstream data

We collect this data using cookies, tracking pixels, and similar technologies to analyze trends, manage the website, and improve user experience. This type of information may be considered personal information under PIPEDA if it can be linked to an identifiable individual.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide services – Respond to inquiries, provide requested information, and deliver digital marketing services.
  • To improve our website – Monitor usage, analyze trends, and optimize website performance.
  • To send communications – Send newsletters, marketing emails, or service-related updates, subject to your preferences and consent.
  • To ensure security – Detect, prevent, and respond to fraud, security breaches, or technical issues.
  • To comply with legal obligations – Comply with applicable laws, regulations, or legal processes.

We do not sell or rent your personal information to third parties.

4. How We Obtain Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. Consent may be obtained in the following ways:

  • Express Consent – When you explicitly agree (e.g., by checking a box or filling out a form).
  • Implied Consent – When it is clear from your actions (e.g., by continuing to use our website or providing your contact information to request a service).

You may withdraw your consent at any time by contacting us. Please note that withdrawing your consent may affect your ability to use certain features of our website or services.

5. How We Share Your Information

We may share your information in the following limited circumstances:

  • With service providers – We may share your information with third-party vendors that help us operate our website, analyze website performance, or support marketing efforts. These providers are required to safeguard your personal information and only use it for the purposes we specify.
  • As required by law – We may disclose your information if required to do so by law or in response to valid legal requests from regulatory authorities.
  • For business transfers – If we are involved in a merger, sale, or transfer of business assets, your information may be transferred to the new owner.

We ensure that any third-party providers who access or process personal information on our behalf adhere to PIPEDA standards and implement appropriate safeguards.

6. Use of Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies to enhance your experience on our website. Cookies help us track user interactions and preferences, which allows us to customize your experience.

Types of cookies we use:

  • Essential cookies – Required for basic website functionality.
  • Analytics cookies – Collect information about how visitors use our site to improve performance.
  • Marketing cookies – Track your activity on our site to provide relevant advertising.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

7. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, modification, or disclosure. These measures include encryption, firewalls, and access controls.

While we strive to protect your personal information, no security system is completely foolproof. We encourage you to take steps to protect your own information online.

8. Your Rights Under PIPEDA

Under PIPEDA, you have the following rights regarding your personal information:

  • Access – Request access to the personal information we hold about you.
  • Correction – Request correction of inaccurate or incomplete personal information.
  • Deletion – Request the deletion of your personal information, subject to certain legal obligations.
  • Withdrawal of Consent – Withdraw your consent for certain types of processing.

To exercise any of these rights, please contact us using the information in the Contact Us section below. We will respond to your request within a reasonable timeframe, typically within 30 days.

9. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When personal information is no longer required, we dispose of it in a secure manner.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any website they visit.

11. Cross-Border Transfers

If you are accessing our website from outside Canada, your information may be transferred to, stored, or processed in Canada, where privacy laws may differ from those in your home country. By using our site, you consent to this transfer.

12. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will delete it as soon as possible.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page, and the Last Updated date at the top of the page will be revised. We encourage users to review this policy periodically for any updates.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, or if you wish to exercise your rights under PIPEDA, please contact our Privacy Officer at:

Legatsy Digital Marketing Agency
Privacy Officer
2995 Boul. St.-Joseph,
Drummondville (Québec), Canada
Email: legatsydigital@gmail.com

We are committed to addressing your questions and resolving any privacy-related concerns.